Terms & Conditions

The terms and conditions include all use and purchase of goods on the website www.helios-wax.com.
By interacting with the website, you are considered a user and a customer of the website.

Purchase & Accept
Items and their prices shown as available, are subject to us having the items in stock.

An order placed on the website by a customer is only accepted when we inform the customer that we have begun the delivery process and thereby withdraw or reserve the money by the customer's entered payment method.Prior to this, the customer will receive an automatic order confirmation with information about the order's content. This is not considered a final confirmation. Until the final acceptance expressed by us, we have the option to reject the order and will notify the customer accordingly.

Warnings & Terms of Use
We aspire to make our candles as safe as possible, but remember, candles are not toys. The container may become hot during use. By accepting the terms and conditions, the customer accept to: Never leave a burning candle unattended. Never eat or drink the contents of the container. Never to burn candles on or near anything that can catch on fire. Never burn candles in reach of children and pets. Always have at least 10cm between each burning candle. Never put candle inside microwave or oven. Only burn this candle on a level fire resistant surface. Never burn the candle for more than 4 hours at a time. On the first burn, allowing the candle to burn for 3-4 hours, to ensure a even melt pool. Never move the candle when burning.
Never put anything into the fire.

Helios™ are not responsible for any hazards or destruction resulting from the customer violation these terms of use furthermore Helios™ disclaims any responsibility, in case the customer violated any of these terms and conditions.

July 2023

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